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Sujata Saha filed complaint against Chocotown on Oct 6, 2022
placed the order for the following items:
*. Ferrero Rocher ** Pieces Imported
SKU:CTFRRCH**P
*. Oreo Mini Mocha Flavoured Biscuits **gm (Imported)
SKU:CTOROMNMOCHAFLV**
*. Lays Max Cheddar Cheese Flavor Potato Chips ***g (Imported)
SKU:CTENLHYSCHDD***G
*. Lays Mango & Hot Spices Potato Chips ***g (Imported)
SKU: CTWNMNGISPCY**G
*. Cheetos Flamin Hot Limon, ***G
SKU:CTWNLMEFLMNHT***G
All these products are showing as "Fulfilled October *, ****" which is false. I only received Cheetos Flamin Hot which is of ***.* g instead of ***g and * packets of Doritos which I never ordered.
I paid the full amount of Rs. ****. When I tried to email them, it bounced back stating:
"Address not found
Your message wasn't delivered to support@chocotown.in because the address couldn't be found, or is unable to receive mail." whereas this is the email ID mentioned in the website.
Please help with our money.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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