Dunzo - Wrong items delivered and refund denied
Ritam Biswas filed complaint against Dunzo on Jun 21, 2021
My order number is - ccc*ee**-*e**-***c-b***-f*abb**e**** - I order a certain fish on **th June **** morning for Rs.***, and received the product. But on checking it I realized that the product delivered is different. When I raised a complain, Dunzo, without giving any explanation said that I will not get the refund. On enquiring again with the grievance team, I was told the same things again that refund is not possible, again without any explanation. Because of this fraud from Dunzo I literally have lost Rs.***.
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