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Soft silk sarees - Wrong item delivered and misbehaviour

Athira Mohan filed complaint against Soft silk sarees on Jul 24, 2023


Hi Sir/Mam,

My name is Athira and i am residing in dubai. I have ordered a saree for my mother from the instagram page Softsilk_sarees for rs **** and i got a totally different color with poor quality saree. And when i am asking for a return /exchange, they are claiming that there are no difference in the color and they cant return or exchange.

Attaching is the screenshot of the saree they have shown vs we received. Please do the needful.

MY Whatsapp number: ************

Attaching the screenshot of our chats before confirming the order.


Regards,
Athira Mohan

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Soft silk sarees

4

Total Complaints

1

Total Resolved

25.00%

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