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Amazon 00 - Wrong item delivered

Dhirendra filed complaint against Amazon ** on Oct 18, 2023

I have recieved wrong product from my last order on last week. I raise a complaint regarding that in Amazon and they declined replacement which is not professional as I recieved wrong product. I ordered asitis atom whey protein and I recieved asitis mass gainer. I have video of unboxing in which we can see it's wrong product. I have contacted customer service they mentioned only ofm team can look into it. Please see unboxing video carefully u can see it's mass gainer instead of whey protein

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Replace / Fix problem

Amazon 00

11

Total Complaints

4

Total Resolved

36.36%

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