Chocotown - Wrong item delivered
Neha filed complaint against Chocotown on Jun 5, 2022
I had ordered a Ferrero rocher chocolate box worth ₹***, with additional ₹*** delivery charges (total ₹***) pepaid on **/*/** and received a Nescafe coffee powder pack instead on */*/**. To contact them back on wrong item received, they are not replying to e-mail ID provided, phone number is switched off and there's no other means on the website for return/refund. Chocotown is a fraudulent website!
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