Facebook Pixel Tracking

Chocotown - Wrong item delivered

Neha filed complaint against Chocotown on Jun 5, 2022

I had ordered a Ferrero rocher chocolate box worth ₹***, with additional ₹*** delivery charges (total ₹***) pepaid on **/*/** and received a Nescafe coffee powder pack instead on */*/**. To contact them back on wrong item received, they are not replying to e-mail ID provided, phone number is switched off and there's no other means on the website for return/refund. Chocotown is a fraudulent website!

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Chocotown

35

Total Complaints

26

Total Resolved

74.29%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Abhijit Dhote

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)

- Abhijit Dhote

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

Ankit Madan on Feb 14, 2024

Chocotown – Wrong products deliveredClosed

I ordered chocolates but ended up receiving coffee powder.

Shradhey on Nov 8, 2023

chocotown – wrong package is deliveredClosed

I ordered nescafe gold blend barista style coffee but they sent me some chocolate powder instead of it. Now their contact no or email address is also not working.

Ananya Mondal on Sep 20, 2023

Chocotown – Received different items items missingClosed

Placed an order for chocolates but received apple cider and coffee instead which was */* of the total amount of the order. Tried calling them to find out their number is unavailable.

Hitesh sharma on Jun 5, 2023

Chocotown – Wrong product delivered Closed

I ordered chocolates worth **** rupees and have received * bottles of davidoff coffee and an expired jar of lotus biscoff spread. Their email id does not exist and mobile phone is turned off.

Kreeti gupta on Feb 18, 2023

Chocotown – Wrong order deliveredClosed

I had ordered Hersheys nuggets chocolate worth ₹*** but instead I received some David off coffee! It is a fraudster company I tried contacting them but none of them worked! A strict action should be taken against th...