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Nikhil Singh filed complaint against Goibibo on Jun 13, 2018
I googled for train timings of train no. *****, vsg patna express. The first result in the google serach appeared from Goibibo.com. The website displayed that the train would depart on **:** hours on **th of june, but, due to changes in train timing of Indian railways, it actually departed at **:** hrs, and unfortunately, the website didn't update their timings, and i trusted it, like always. I've missed my train and this has caused me huge inconvinience.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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