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Niraj sharma filed complaint against Swiggy on Jun 14, 2019
Ordered food from BBQ nation and that was vegetable stuffed mushroom with rumali roti order no.was ***********. The delivery boy brought some dal and nan which I did not order. Upon calling on swiggy they forced me to accept that and said it won't happen again. When I insisted that I am allergic to dal and they asked me to talk to the delivery boy. The delivery boy said its restaurant's fault and I shall speak to the restaurant. I spoke to bbq nation but they accepted that it was the wrong packet sent but they can't do anything now. Then after warning swiggy that I will file a complaint on social media. They initiated the refund which I will get in next * days. I kept hungry and what about the harassment I faced. I have all calls recordings and chat screenshots.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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