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Veena N Wetal filed complaint against Goibibo on Jan 28, 2019
Booking ID:- MYSMF*********
Airline Cancellation Fee:- **** (total for * passengers)
Goibibo Cancellation Fee:- **** (total for * passengers)
Convenience Fee:- **** (total for * passengers)
Total cancellation charges: *****
This is for cancellation of a flight, booked on goibibo. The flight is from Hanoi to Hoi Chi Minh City but goibibo has linked a wrong airport to this city VII. Due to which I got a wrong ticket to some other city. On enquiry those people told me that there are two airport in Hoi Chi Minh City which is completely wrong. I received a ticket to Vinh city because Goibibo has linked Vinh city airport to Hoi Chi Minh City.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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