Booking.com - Wrong cancellation of booking by OYO Hotel OYO
Ankit Singh filed complaint against Booking.com on Aug 31, 2022
I had my booking at OYO ***** Alpine Glow Crest Secunderabad on **st Aug ** with Pay at property option. When I reached hotel, manager of hotel informed me about there is a construction going on and they cannot assign me a room and later he said all the booking are full, He was clearly Lying and had given the rooms from other means. I did call OYO customer but customer care just apologies for Situation and gave some really poor lodges to book which were away from current location.
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