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prakash giri filed complaint against Zookr.in on Oct 11, 2018
I bought moto g* plus on ** Sep **** from zookr.in. The product reached me on ** oct ****. when I unbox the parcel I found in the box wrong and bad product. The Product order no is *cf**be*-d**c-****-**be-*be*dabeb*ea.The tracking id no. is *************. Then I tried to contact zookr by email (help@zookr.in) and their customer care ****-******* each & every day from ** oct **** to till today, but they did not the response on my email and my call. the seller contact no. ********** is also wrong it is always eighter switch off or not reachable. They gave a mobile no.( ***-******** ) by email is also a wrong mobile no., after that their customer care executive gave me an email address ripu.zookr@gmail.com to send me to complain again but the message could not be sent due to a wrong email address. I saw the customer review on another site **% customer has the same problem as me. the conclusion of total customer's reviews and my problem I think the online shopping company(zookr.in) is a fraud company. The Government should take action against the company (zookr.in) as soon as possible. I send them to email several times with attachment of photos & video of the product, which they demand by email.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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