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Abhinay ranjan filed complaint against Amazon on Aug 12, 2020
I ordered a sony bravia *** cm full HD tv on amazon which was delivered on **/**/****. The box was of sony bravia but the product inside was a damaged videocon tv. I raised a complaint on **/**/**** amazon Customer care. They conducted an investigation. On **/**/**** amazon called and said the investigation has been closed a correct product was delivered therefore no refund or replacement is possible.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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