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Tamilarasan filed complaint against Samsung on Nov 29, 2018
I would like to inform you that am Tamilarasan, S*+ plus customer I have been using this from past * months now my phone has a problem for the *nd time it's not getting charge I went to Samsung service center they said they don't have a standby phone to issue so I called and spoke to customer care officer his name is Surya senior person he said there's no option to provide standby for any customer in Samsung and I said I purchased this phone for RS.***** what can I do without my phone with this kind of service, there's no answer from his side i said I will file a sue against Samsung he said okay no problem then i called customer service more than * times they are not all bothering about me now am helpless no phone with me no response too from Samsung.
my call back: +** **********
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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