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Volcano Water Technology - Water purifier rental no service right after installation

PRADEEP KUMAR GUPTA filed complaint against Volcano Water Technology on May 24, 2019

I rented water purifier from Volcano Water Technology on **/**/**** and right after water purifier is not working properly. Also, they have installed old, defected water purifier whereas they promised to install a new water purifier. I paid the amount ₹****.** cash upfront to render the *-year lease. In spite of calling **-** times and sending text/WhatsApp message, there is no response. It’s torture and we are losing money as we have to order packaged drinking water bottle daily. The water purifier is not useable. It’s a really painful situation and needs help from expert to file a case in consumer court.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Volcano Water Technology

4

Total Complaints

3

Total Resolved

75.00%

Consumer Satisfaction

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