ujwal abhishek filed complaint against Apple on Oct 15, 2019
Purchased iphone XR worth Rs ***** in Feb ****. Started facing low volume issue with the receiver. Took phone for service on *th Oct **** to iplanet care , inorbit mall, whitefield , bangalore for repair under warranty. It was checked by the service center and i was told that there is a hardware issue with the phone and they need to send the device to ARC get it repaired. I contacted service center again on ** th and i was told that the ARC has mentioned that the display is *rd party hence warranty is void and i need to pay for it. Essentially i was not clear what they meant by it. After asking several times asking i only got the clarification that i need to pay. My phone is still in warranty and there is a hardware issue which needs to be fixed by them without any cost. They are trying to push the cost to me by alleging that i have got the device repaired outside somewhere which is not the case. My device is just bought in Feb **** and its the first issue with the device so there is no question that it was opened ever for any repair. secondly if it was ever repaired outside i will not be foolish enough to claim a warranty coverage on it.

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
My phone i have recently purchased in the month of october **** and now i see * small pink dots in camera and apple team is saying its due to laser contact and will come under physical damage. But, I didn't went to ...
Apple slowed down my iphone * which resulted in poor battery life and slow response
Mac book air is missing. Ordered from Amazon in exchange of mac book pro. They took mac book pro and delivered a box which stated mac book air inside but there is no mac book air and instead some music system is ins...
I am writing to you regarding the persistent temperature issue I am facing with my iPhone **, as mentioned in my case ID ************. Despite reaching out to your technical team multiple times and visiting the serv...
I paid **** for AirPods Pro. He said me it’s all original. The account name is hi.airpods. Now he blocked me and I lost my amount. It’s all my hard work