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Croma - Warranty Fraud

Karl Wykes filed complaint against Croma on Sep 25, 2023

I Brought a Super General Washing + Dryer with and extended warranty from Coma Andheri West. The machine is still under warranty and is not working properly. I called the service Center to get it repaired which they are unable unable to do as the part is unavailable as per their technician. After over a month they are claiming that the internal part is damaged and are voiding the warranty. They are voiding the warranty as they do not have the part.

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Complaint Status

Resolution Demanded:

Replace / Fix problem

Croma

21

Total Complaints

4

Total Resolved

19.05%

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