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Rbl bank health insurance - Want to cancel my RBL credit card insurance

Cheeli Deepthi Jeevan Jyothi filed complaint against Rbl bank health insurance on May 26, 2021

Last year I applied for RBL credit card and this is my first credit card. After few months I got a call from R shield insurance they just explained about the policy and asked for give confirmation to other department. I thought it's mandatory insurance policy and executive didn't asked are you interested in this insurance.
Without any knowledge I paid for * months insurance premium. Now I am jobless I asked for credit card cancellation and along with insurance. One of the executive called asked to keep credit card and will refund the annual fee and she informed that for insurance other executive will contact me.
After few I got a call he said they can't cancel the insurance if I want to cancel I should pay the whole sum amount of the insurance. I really not interested in insurance or credit card. Please kindly help me out. Now I can't effort anything because of jobless.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Rbl bank health insurance

5

Total Complaints

4

Total Resolved

80.00%

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