Myntra - Waiting for return and refund of Order ID

I had ordered a pair of Vero Moda jeans from Myntra. This product is very large in size and stained. So I created a request for returning it. I am waiting for last seven days and called Myntra customer care more than ** times but nobody came to pickup. As an evidence I have collection of mails in which they schedule and cancel pickup every day. I am sure that this is new way of making customers fool by Myntra. First they send spoilt products and then make customers very frustrated by continuous cancellation of product pickup. I suggest you all to avoid Myntra for shopping clothes. Also, if possible then start legal procedure against Myntra for deceiving customers.