Vodafone Idea Limited - vodafone postpaid mobile no not activating

Dear Sir/Madam,

It is to inform that yesterday i had visited your vodafone store for clearing the dues and activating my vodafone mobile no-********** but they deny to activate this number due to not using it for more than * months & also told that it is a prime number and you need to apply fresh and pay Rs *****/- for this number. Actually i was ill in this duration, now i want to pay all dues and activate it for using this number since it has circulated in my all documents and in my business circle. this number was allotted to me in **** and regularly using this number and paid bills on time.
Kindly do the needful as early as possible.

Thanks & Regards
Aditya Kumar Singh
Ramayani Enterprises
Contact No - **********
Email id - singh.aditya**@gmail.com