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Videocond2h - Videocon D2H connectivity

Jeethesh gopinatha pai filed complaint against Videocond*h on Jun 11, 2019

I had requested VideoconD*H to re-establish the connection on **nd May. Initially, request raised on **nd of May for unlocking the connection. Three months payment of **** INR on *th June was paid towards the re-establishing the connection as per the customer care executive suggestion. In spite of that connection was not working. Several complaints have been raised with D*H so far apart from moving the complaints to the next day. Complain numbers with D*H *********, *********, *********, *********, *********. Videocon is not doing anything. Customer care is extremely poor and no assurance is given so far. Apart from the regular message that we have escalated no actions have done so far.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Videocond2h

14

Total Complaints

10

Total Resolved

71.43%

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