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Videocon Industries Ltd - Very bad customer service

Anshul Agrawal filed complaint against Videocon Industries Ltd on May 9, 2019

This is the reference no GHA**********. I purchased a semi-automatic washing machine for Videocon. After * year its motor was damaged and its cover under *-year warranty and now company send a technician. Technician visit and took the money for visiting charge now he is saying I will not give you any receipt for this and you can do whatever you want like in a very empathetic manner. Now I called there customer care number and they also not taking any responsibility for there technician behaviour and the money he took from me.

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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Replace / Fix problem

Videocon Industries Ltd

6

Total Complaints

2

Total Resolved

33.33%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Preeti Anandan

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.

- Preeti Anandan

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

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