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Jayesh Joseph filed complaint against Videocon Industries Ltd on Nov 12, 2018
please be informed that I had purchased a videocon ** inch *k led tv through my bhst (uae) online, delivered on ** nov **** and registered a complaint on ** sept **** due to flickering and horizontal lines on tv screen, technician visited the site on ** Sep **** and informed that tv display pannel need to be changed, there after I contacted the customer care several times and received the same reply that parts are not available, besides this I contacted the nearest service centre at Kozhickode, they also did not have any idea about the availability of parts, since then almost * months passed without any response.
in view of the above please do the needful at the earlist.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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