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Harshil verma filed complaint against Vedantu Innovations Pvt Ltd on Nov 21, 2022
I subscribed for neet for two year in July **** as i am in **th class now. After two months i noticed that their education pattern is different and its over burdened on me hence i was requesting to unsubscribe my further subscription but inspite of many email & what's up follow up they are reluctant to do so . They are asking to look for someone my friend so that they can shift it . I am surprised ??? Also they were supposed to deliver books to my address but till date not delivered and same is informed to concern person but looks this comapny has lot attrition and lot of employees are changed . so no one interested to resolve my issue and get me free from this subscription . My father took load thru Vedantu to pay emi but since i am not interested so we have stopped the emi from this month
hence i request this form to fight for my justice at the earliest
My subscription is in harshilverma***@gmail.com , **********
Regards Harshil Verma
below is letter from Vedantu
---------- Forwarded message ---------
From: Shravanthi Vadluri Vadluri <shravanthi.vadluri@vedantu.com>
Date: Fri, * Nov ****, *:** pm
Subject: RE: De enrolment
To: harshilverma***@gmail.com <harshilverma***@gmail.com>
Dear Parent,
Greetings from Vedantu!
This mail is with regards to your course cancellation and refund request raised on (**st October ****).
We are sorry to inform you that Vedantu doesn't have a course cancellation and refund policy. Hence, your request for a course cancellation and refund is rejected.
The student can attend the classes, tests, and assignments when they get the time for NEET and can also enroll in the micro-course for chapter-wise practice.
Please note as an exception we can help you to transfer the same course to any of your family members, cousins, friends, or relatives.
I will be closing this request with further concerns please connect us by using any one of the below channels:
Vedantu Toll-Free number: ****-***-***-*** / Other Countries: +**
********** or you can mail us at vcare@vedantu.com
Happy Learning!
Regards,
Shravanthi Vadluri
Senior Academic Team
Vedantu Innovations Pvt. Ltd
www.vedantu.com
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