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Vedantu Innovations Pvt Ltd - CRASH COURSE SCAM

B.Sai Adithi filed complaint against Vedantu Innovations Pvt Ltd on Jun 14, 2021

I had joined NEET **** Crash Course PCB in February **st Batch and received the scheduled classes which commences from February **nd till May *th **** and classes were taken up by the enrolled course till March *th ****. In this duration I had faced an issue wherein the master teacher of the session had mentioned to watch the replay of the previous session held wherein it was my first day in the batch.

After that there were NO classes and there were no enrolled course scheduled sessions shown.

Then after several requests and multiple reminders , they have switched my batch to April **th but the same problem has arised.

The problems being faced by me in the batch are :-
▪Lack of communication from Vedantu Care and Academic Counsellors side
▪ No proper response from Team leading to delay
▪ No resolution to doubts/problems raised
▪ Lack of service and support from Vedantu Care
▪ Vedantu App is lagging with bugs
▪ They are merging new batches with old batches
▪ Deviation from allotted course schedule
▪ My Academic Counsellor [Tanvi Jain] has refused helping me out and blocked my contact after enrolling me.
▪ No notifications/ updates are sent prior to the class
▪ Course is not upto the satisfactory and beneficial requirement( Unsatisfied)
▪ Chapters taught are being repeated and taken up again repetitively.
▪ In-class support is very less
▪ Scheduled class timings are being changed to inconvenient time slots without prior information as per their requirement
▪Overall there's no academic progress and improvement in my performance after taking up the crash course [ *% benefit ]

I have communicated the same to Dr.Vani (HOD Biology) via telegram and CEO Mr.Vamsi Krishna, Pulkit Jain and Anand Prakash via mail. I request you to please look into this matter seriously, and kindly arrange for an refund of Rs.**** paid by me. The matter is pretty serious.

I am hereby attaching the invoice of my crash course.


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Complaint Status

Resolution Demanded:

Apology letter from company

Refund / Credit for purchase

Damages for loss and agony

Vedantu Innovations Pvt Ltd

5

Total Complaints

2

Total Resolved

40.00%

Consumer Satisfaction

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