SpiceJet airlines - Valuable items missing from checkin luggage from spicejet flight
Jigyasha Srivastava filed complaint against SpiceJet airlines on Jun 16, 2022
My name is Jigyasha Srivastava, Indian Passport holder based in Dubai, UAE. I landed in Delhi airport yesterday on **.**.** from Dubai via spice jet flight no.SG-**. After arrival, during the luggage collection, I came to know that my luggage was missing & delayed by airline, also it is going to arrive in the night after ** hrs & will be delivered the next day at home. Since I am under medical treatment, I needed the luggage on priority basis as my medicines were inside. I called the airport in the night & came to know that the luggage had arrived & I can collect my bag from the airport. While collecting the luggage, I noticed that the lock was missing from the bag & the zip was broken. I immediately opened my bag in front of the airline staff & found that all the gold items were missing which includes * ring, * pendant & * white gold chain with a pendant worth a total value of around **K INR. I have raised a written complaint at the airport itself but Spice Jet staff is taking this matter very casually. Please resolve this matter ASAP
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