File a Complaint against SpiceJet airlines
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Your rights as a Consumer
The Consumer Protection Act, 2019 provides below rights to the consumers:
i. Information about the quantity, quality, purity, potency, price, and standard of goods or services.
ii. Protection from hazardous goods and services.
iii. Protection from unfair or restrictive trade practices.
iv. Access to a variety of goods or services at competitive prices.
How to file a Complaint against SpiceJet airlines?
If you are not satisfied with SpiceJet airlines, file a complaint now:
1. Go to "File a Complaint" form
2. Choose SpiceJet airlines and write your complaint in detail
3. Enter your personal information to create an account
4. Get refund / replacement / damages from SpiceJet airlines
But before filing a complaint, you should
a. Contact the customer support of SpiceJet airlines first
b. Keep record of all the emails, chat with customer support
c. Arrange proofs like bills, payment receipts, pictures to support your complaint
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Case Details
Personal Info
Resolution
SpiceJet airlines - Loss due to Customer service deficiency Open
I have booked ticket on regular category rather than student category. I am unaware of the fact that it was under regular booking and I doubted on it, so I called the customer care service of SpiceJet airlines. I have initially waited for ** mi...
Feb 26, 2024 by Khatravath Maruthi Srinivasa Koushik
SpiceJet airlines - Luggage missing Closed
Airline has lost my luggage yesterday dated **th Dec ** & till now not able to even track my luggage ...
Dec 31, 2023 by Ankita Agarwal
SpiceJet airlines - SpiceJet PrePoned the Flight Impossible to catch flight no free change allowed Open
I booked Spice Jet Flight for travel on *th of Nov. Delhi to Varanasi *:** PM , prior to this we are travelling from another flight which will arrive at Delhi T* terminal at *:** pm. I booked the flight considering Sufficient time to catch t...
Nov 03, 2023 by devendra kumar soni
SpiceJet airlines - Flight delayed Closed
I have to reach srinagar by * pm today but this SpiceJet airlines had delayed flight two times by two hours . This is not compensable to me I had to join my duty itself . ...
Mar 17, 2023 by Gurtaj singh
SpiceJet airlines - My new baggage was damaged completely by Spicejet Open
While my travel from Jeddah to Calicut on **/**/****, I had checked in my new baggage from Jeddah through Spicejet and once it arrived in Calicut, I found my baggage was damaged completely. A part of my zip locker was missing, TSA locks damaged...
Jan 29, 2023 by Fuaad Edayatu
SpiceJet airlines - Amound Refund Open
I made a booking on Jan **th from Madurai to Dubai for Feb *th * pax (* adults and * Infant) on the Spicejet website. The amount has been deducted from my account but I didn't get my booking details. It's been. I have raised a complaint at cust...
Jan 20, 2023 by pravinkumar
SpiceJet airlines - Air ticket fare refund Closed
Due to the Covid-**, spicejet has canceled on March **** which I was taken early month of January ****. After Cancellation of the ticket I have communicated to airline several time unfortunately they didn't refund sofar. Hence I request to help...
Jan 14, 2023 by Muhammed parammal chappayil
SpiceJet airlines - DELAYED AND LOSS BAGGAGE Closed
Hello sir, I am Reshma, writing this complaint for my friend Mr. Mohammad Azam and his family. They traveled from Dubai To Mumbai on **th Dec **** and one of their baggage got lost. They complained at the airport same time and filled out the f...
Jan 05, 2023 by RESHMA THOMAS
SpiceJet airlines - Need compensation for delayed flight Closed
Flight SG *** Jodhpur to Mumbai was cancelled on **st December & rescheduled after ** hrs. on **nd December. Kindly provide compensation for accommodation & food changes done during this period....
Dec 23, 2022 by Jagdish Sogam
SpiceJet airlines - Delayed Flight Closed
My flight from Delhi to Pune was supposed to depart at *:** in the morning. Without a ** hour notice, my flight was delayed *+ hours without any compensation or remorse. I missed my final semester exam because of this....
Nov 01, 2022 by Gitanjali Tyagi
SpiceJet airlines - 2000 rupees taken in the name of registration fee Open
First they call me said about joh offers including * steps and then First was the online test I have done it then they told me to pay registration fee of ****/- they said it is refundable amount you will get your money in last round of intervie...
Oct 10, 2022 by Faroza Fatima
SpiceJet airlines - Damaged baggage in SpiceJet Flight Transit Open
In a flight from Srinagar to Delhi on **rd September, our bag(marked as fragile) was completely spoiled and we lost some of our valuable items too. We were assured that we will be fairly compensated and their team will reach out to us but despi...
Oct 06, 2022 by Mahesh Singh Meena
SpiceJet airlines - Baggage damaged by spicejet India Closed
Full issue description mail to spicejet many time but no resolution till yet. Hi Appellateauthority, Hope you are doing Well! I had taken flight on ** Aug from Pune to Bagdogra when i land i found my luggage was tired from front i immed...
Sep 24, 2022 by Aman Choudhary
SpiceJet airlines - Missing luggage Closed
I was travelling thailand for trave My Pnr no.xdd*gj l but thailand immigration don't gave me entry visa and they send us back to India .When we reach there airline staff said that my luggage and one of my friend lugage was not there and they f...
Aug 18, 2022 by Singh Sandeep
SpiceJet airlines - Valuable items missing from checkin luggage from spicejet flight Open
My name is Jigyasha Srivastava, Indian Passport holder based in Dubai, UAE. I landed in Delhi airport yesterday on **.**.** from Dubai via spice jet flight no.SG-**. After arrival, during the luggage collection, I came to know that my luggage w...
Jun 16, 2022 by Jigyasha Srivastava
SpiceJet airlines - Refund not given Closed
Hi Team, Please find the below details: Transaction id :- wuti********** Debited Amount :- Rs. *** Payment Date :- *nd May **** Payment type :- Net banking...
May 20, 2022 by Birendra Kumar
SpiceJet airlines - Refund not provided Open
Hi, I had booked a ticket from Goa to Delhi with PNR PH*U*X. The flight was rescheduled after two days from the origin date so i cancelled and demanded refund. My refund has been initiated but still not processed yet. Provide my full refu...
Mar 14, 2022 by Gagan Pushkar
SpiceJet airlines - SpiceJet Flight Notification for Rescheduling Flight Closed
SpiceJet Flight Notification * messages SpiceJet <noreply@spicejet.com> Wed, Feb **, **** at *:** AM Reply-To: custrelations@spicejet.com To: junejaaditya@gmail.com THIS IS AN AUTO-GENERATED MESSAGE. PLEASE DO NOT REPLY TO THIS EMAIL. D...
Feb 16, 2022 by ADITYA JUNEJA
SpiceJet airlines - Spicejet Airlines not refunded Closed
Sir, We had booked spicejet air tickets to travel on **th May **** (PNR:GI*QHR). Due to covid, spicejet had cancelled the tickets and kept our amount in credit shell. It's been two years we are mailing to spicejet Airlines to refund our amount....
Jan 10, 2022 by S laksmi
SpiceJet airlines - Money not refunded for failure transaction Closed
**. Trying to web checkin from my wife's fight from Ajmer to Mumbai. (Travel Date : **st Nov ****) **. Checkin was unsuccessful using the Spice Jet's website & payment gateway was Amazon Pay. (Transaction Date : **th Nov ****) **. Despite...
Jan 05, 2022 by Pawan Shahani
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