Rajkumar giri filed complaint against Livepure water purifier on Oct 13, 2025
Dear Livpure Customer Care Team,
I hope this email finds you well.
My Details:
Name: RAJ KUMAR GIRI
Mobile Number: **********
Email ID: RAJKUMARGIRI*@GMAIL.COM
Order Date: **-Oct-****
Product:
Issue Description: I placed an order for the above-mentioned product on **/**/**** via your website/app and made a successful payment of ₹**** using google pay Transaction ID: ************
However, when I checked my order status on your website/app, the payment is not updated/reflected on your end. Your customer care executive informed me over phone that no payment record is showing for my order, due to which the order is on hold.
This has caused me significant inconvenience, as I was expecting the product delivery within sunday.

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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