Mg Motor India - Urgent Complaint Regarding Clutch Burning Issue in MG Hector Plus Registration Number

Subject: Urgent Complaint Regarding Clutch Burning Issue in MG Hector Plus - Registration Number BR**PL****

Dear Sir/Madam,

I am writing to file a formal complaint against MG Motors India regarding a persistent clutch burning issue in my MG Hector Plus with registration number BR**PL****. I am seeking your intervention and assistance in resolving this matter promptly.

Despite the vehicle having covered only **,*** km on the odometer over the course of the past two years, I have experienced multiple breakdowns and four instances of clutch burning. This recurring issue has caused significant inconvenience, financial burden, and damage to my reputation. As a politician who frequently requires reliable transportation, it is crucial for me to have a fully functional vehicle.

I have diligently followed driving procedures, and I have owned seven cars from different manufacturers in the past without encountering a similar problem. Therefore, it is evident that the clutch burning issue in my MG Hector Plus is not due to any negligence or improper use on my part. I strongly believe that this is a manufacturing defect that requires immediate attention and resolution.

During my visits to the MG Motors service center, I noticed that numerous other MG Hector diesel owners were facing the same problem. Additionally, I have come across multiple complaints on online forums from customers who have experienced identical clutch burning issues with their MG Hector vehicles. This widespread occurrence further strengthens my belief that this issue is not isolated to my car alone.

I have made multiple attempts to address this matter with MG Motors India, but the company has not taken sufficient action to rectify the situation. I am left with no choice but to seek the intervention of the Consumer Forum to ensure that my rights as a consumer are protected and that appropriate action is taken against MG Motors India for their failure to provide a reliable and defect-free product.

I kindly request the Consumer Forum to investigate this matter thoroughly and take appropriate action against MG Motors India for their failure to address the manufacturing defect in my MG Hector Plus. I also urge the Forum to consider the financial burden and inconvenience caused to me as a result of the recurring breakdowns and clutch burning incidents.

I have enclosed all relevant documentation, including service records, receipts, and correspondence with MG Motors India, to support my complaint. I kindly request the Forum to review these documents and take them into account during the investigation.

Thank you for your attention to this matter, and I look forward to a swift and just resolution. I trust that the Consumer Forum will uphold its responsibility to protect consumer rights and ensure that appropriate measures are taken against MG Motors India.