Loading...
Rajkumar Murali Vasala filed complaint against Zoomcar India Private Limited on Dec 30, 2024
I hope this message finds you well. My name is Rajkumar Murali Vasala, and I made a car booking through the Zoomcar platform on **-**-****, for which I paid a total of ₹****. However, upon reaching the location mentioned in the booking details, I found that there was no car available.
I contacted the person listed in the app, who informed me that I should wait for an hour. During this time, the individual took the OTP from Zoomcar and started the trip without my approval. Despite the car not being handed over to me, the booking was initiated, and I was also asked to make an additional payment. When I refused, the person stopped answering my calls, leaving me stranded.
As of now, I have not received any car, and I am unable to reach either the support team or the individual involved.
I kindly request that this issue be addressed promptly. I am seeking a full refund of the ₹**** paid for this booking, and appropriate actions should be taken to investigate this matter.
Note :- Due to Zoomcar my plans of going to Trip is cancelled so we need full explanation and compensation for the same
Please respond as soon as possible to ensure this situation is resolved without further delay.
Thank you for your immediate attention to this matter.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
File a Complaint today and let our
experts help you in taking
legal action and getting resolution.
Related Complaints
This mail is regarding a cheating happening from Zoomcar. I had attached my personal car KA**N**** KWID to Zoomcar for side income. Last year in July ****, it met with a major accident from the Zoomcar host. Later...
I booked a self drive car from zoomcar on **/**/** with booking id JPSNJYWEL i went to surat with my family on the car while coming back while i was in surat the car stopped in the middle of the flyover where my fam...
I have booked a car on zoomcar app on March ** **** and I have paid my amount also. But I haven't received the car which I've booked. So kindly look into this issue and help me to sort it out as soon as possible and...
I booked a car on zoomcar but they did not provide any car and do not connect to me yet for refunds and my issues
I have booked a car via zoomcar. As per cancellation policy , I am eligible for ***% refund on cancellation if I cancel it ** hrs before the booking time. No I am trying to cancel it via app before ** hrs but still ...