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Banija B S filed complaint against Ekart logistics on Apr 11, 2023
I received today a product from Ekart, that I never ordered. My mother was not sure, when the delivery person insisted, she paid Rs *** and received it. But, we never ordered it. But, In the product received, the name and address was ours. We do not know who did this. There was no name of the seller's address and nothing on the package. Inside the package, it seemed like an old cloth. Please take this product back and refund our money. Thanks.
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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