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Dunzo - Unable to delete Dunzo account even as i surrender my phone number

Lakshmi Gandhi filed complaint against Dunzo on Nov 1, 2024

Hello, I am surrendering my phone number. As such, I wanted to delete the Dunzo account which has my very long purchase transaction history. The dunzo app does not currently provide any opportunity to delete the account and transaction history. I have already deleted saved addresses and saved cards as those options are available in the app. Dunzo is not responding to any emails. Please help me delete my dunzo account and dunzo transaction history permanently as I am surrendering my phone number and it will be deactivated within * days. See my emails sent to Dunzo. NO response. Thanks.

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Complaint Status

Resolution Demanded:

Apology letter from company

Dunzo

64

Total Complaints

37

Total Resolved

57.81%

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