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Sony India PVT LTD - TV Replacement Not Done

Anup Kumar Agarwal filed complaint against Sony India PVT LTD on Dec 21, 2022

Hi Sony India and service team,

Ever since I have emailed , i have not got an update from you also it's been a week I don't see any progress on my tv replacement . 

Looks like sony India is taking there customer/consumer for granted . Is this how your warranty works ? Make customer wait as much as possible and delay things further.

I have to call service team every day to get and update and what i hear here is the approval is still pending with sony India for replacement of TV. It was a just *-* month's before the tv is bought and it has malfunction due to manufacturing defect .

I don't understand what take to do much time for just approving a replacement ?

'SonyIndia=***-***-***' CCCID -********

My Tweet As well -- https://twitter.com/anupagarwal***/status/*******************

Regards,
Anup

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Complaint Status

Resolution Demanded:

Apology letter from company

Replace / Fix problem

Sony India PVT LTD

9

Total Complaints

3

Total Resolved

33.33%

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