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Ankit filed complaint against Samsung on May 13, 2023
Bought a TV from Samsung in July ****. For the last * months, I have been facing connectivity issues. Have raised over ** service requests but little has changed. Although they did try to replace a couple of parts, the problem remains as is.
In the last couple of months, they have even stopped taking care of the service requests. They end up automatically closing the requests by themselves without sending an engineer or taking my consent.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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