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SANDHYA PADMANABH PUNEKAR filed complaint against Goibibo on Jul 18, 2018
I had booked a ticket for mum to Bangkok return for November ****. After making all the payments we received a call from goibibo that your ticket has not been confirmed because the tickets price have hiked n if you make the payment we will confirm the tickets. We had booked the tickets after setting for certain amount n how come they can charge us extra after making payment. So I said no for which they said they will refund the amount in next *hrs for which I said ok but after ** hrs also I have not been refunded my money n a upon enquiry they say more * to *days it will take. Is this their work of decency? It's totally unethical of goibibo to do this in spite being their regular customer.
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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