Travolook - Ticket cancelled Refund not received

Jothy Parameswaran filed complaint against Travolook on Oct 11, 2021

I have booked four airline tickets on **th September **** from cochin to mumbai . After few hours I received a mail that my booking has been canceled but haven't received any refund. When I called the customercare they asked me to wait for ** working days to get my refund. After ** working days when I called them they told met to wait for one week. And then yesterday when I called them they told me that they cannot fetch my details from the database. Today also they told me the same story and disconnected my call. Please help me

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Travolook

1106

Total Complaints

532

Total Resolved

48.10%

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