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Siddhant Nagar filed complaint against Make My Trip Pvt Ltd on Oct 5, 2019
Today out of nowhere i got a message from MMT that my ticket got cancelled and refund has been issued(Refund being **% of my ticket price) and will be credited to wallet. Also when i logged in to the account i could see another ticket booked to Kuwait city for some random person from my account and the worst part being i am not being able to view that ticket. Now this seems to be obviously MMT website/app issue and i have already talked to the customer executive but haven't gotten any decent confirmation
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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