Sastiticket ebix travel Pvt Ltd - Ticket agency air cancellation
Divya Udayasuriyan filed complaint against Sastiticket ebix travel Pvt Ltd on Jan 27, 2021
I booked an AirAsia flight ticket from Chennai to Mumbai departing Feb *. I booked the ticket through Sastiticket on Jan *.
Later I happened to change my plans. When I asked for a cancellation and refund of the same on Jan ** ****, Sasti ticket agency told me that cancellation ll be possible with * refund. When I asked them to reschedule they said that I have to pay ***** rupees extra for rescheduling.
When AirAsia confirms a refund amount this fraudulent agency cheats the customer in the name of high cancellation charges.
I want my money back
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