Facebook Pixel Tracking

Zepto - They took the money but didn t deliver

Nitika Subba filed complaint against Zepto on Dec 24, 2024

I ordered * items from zepto, shin ramen, kitkat, winkies cake, bread, milk and sausage. The total was ₹***.** and they cut the balance from my account but they didn’t process on the zepto app and didn’t deliver even after cutting the amount. It was on **:** PM ** December ****. Please help me get the refund. As a college student trying to save money, this is really disheartening.

Share, let the world know

Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Damages for loss and agony

Zepto

68

Total Complaints

41

Total Resolved

60.29%

Consumer Satisfaction

Frustrated?

Thousands of customers like you have trusted Voxya to resolve their issues

- Mohd Abdulrahim

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.

- Mohd Abdulrahim

- Sachin A Rosario

My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

- Sachin A Rosario

Are you facing
similar issue?

File a Complaint today and let our
experts help you in taking
legal action and getting resolution.

Get started free

Related Complaints

vijay wadhwani on Dec 8, 2025

Zepto  – order delivered to some random person Closed

i ordered from zepto but the delivery partner gave it to some random guy on the road and now the zepto costumer care is refusing to help and when i told them to talk to there delivery partner then they are just sayi...

Lokesh on Dec 7, 2025

Zepto  – Defective fan deliveredClosed

Ordered atomberg renesa fan through zepto dated **-**-**. Received defective product and chat with their customer support for replacement, they said, "as of now we can only process the return as the product is unava...

Shelsia Kuruvilla on Dec 7, 2025

Zepto  – Double payment Closed

Ordered products from zepto and payment via gpay. The payment for initiated twice and order for not complete on First payment

Pavan Kalyan mn on Nov 21, 2025

Zepto  – Order got too much delay Closed

I am writing to express my disappointment with the service I received on my recent order. I placed an order with the expectation of your promised **-minute delivery service, which is one of the main reasons I cho...

Gnanaprakash R on Oct 28, 2025

Zepto – Zepto ScamClosed

I ordered JBL ***Bt headphone paying **** from Zepto and received a box when i opened it, there was this sweet box inside and I check with customer support team but they are not ready to refund or deliver the produc...