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Lokesh filed complaint against Zepto on Dec 7, 2025
Ordered atomberg renesa fan through zepto dated **-**-**. Received defective product and chat with their customer support for replacement, they said, "as of now we can only process the return as the product is unavailable for replacement". After a while got reply like "Currently the store is not deliverable For return you can raise the chat after one hour with chat ticket TKB*C**B***FB my colleagues will assist you better."
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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