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Zepto - Defective fan delivered

Lokesh filed complaint against Zepto on Dec 7, 2025

Ordered atomberg renesa fan through zepto dated **-**-**. Received defective product and chat with their customer support for replacement, they said, "as of now we can only process the return as the product is unavailable for replacement". After a while got reply like "Currently the store is not deliverable For return you can raise the chat after one hour with chat ticket TKB*C**B***FB my colleagues will assist you better."

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Zepto

71

Total Complaints

41

Total Resolved

57.75%

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