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Voda Idea - they cancelled my order and did not refunded the amount i paid

Kshitij Srivastava filed complaint against Voda Idea on Jan 23, 2022

i ordered new family pack connection on * jan and paid *** to voda. order got cancelled next day for which i called at given no. and person over call assured me my order is reactivated. but few days later it was cancelled again. i called customer center and they asked me to send Email. (they refused to file complaint over call and suggested me to go to vodafone center). after few days i recieved an email telling me that my complaint has been resolved. now its ** jan and i still havnt got my refund.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Voda Idea

6

Total Complaints

3

Total Resolved

50.00%

Consumer Satisfaction

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My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.

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