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Josley jafran vas filed complaint against Zomato on Jul 17, 2019
The order was not allowed to cancel before order confirmation and asked the restaurant to cancel the order. They told me to reach Zomato and I was unable to reach the chat support for lion grill until the order was confirmed. The order to cancel the order is also not available in Zomato app till the order is confirmed. This is how Zomato is cheating the customer. When I tried calling the customer care the call went unanswered plus they have not provided the correct contact details in website and app for an emergency.
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
I am very pleased with Voxya. They helped me resolve my issue without much hassle. Very impressed and satisfied.
- Preeti Anandan
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