Ford India private limited - The defective Car Ford Ecosport sold

I purchased TS**HC**** ford ecosport car from Fortune ford Kondapur in Feb ****. The vehicle been giving troubles, from the starting I sent the vehicle to the *st service with very resistivity from your dealer, now the gear is dis-engaged this morning, it took *hours for the road side assistance arrangement from the Ford, as the vehicle is defective this car should be taken back and I need new car in replacement of this vehicle. How come the Ford manufacture the defective cars, with a lot of expectations I purchased this car from ford with a lot of hope, now I am fully disappointed the way the Ford dealers are treating the customers, The car has the manufacturing problem and gear problem is not a man made problem as the dis engagement is caused very inconvenience to my daily routine work, you people have no courtesy to arrange an alternative travel arrangements in to accomodate my until the problem is fixed.

Now there are two issues
The defective car sold me
The poor service to the customer by not responding and not taking responsibility for arranging the alternative car during the service period.
Not attending the defect and not reporting to me the problem persisted to the car.
The previous query not been resolved and you don't have data sheet of the car what was the previous problem is, how do you see the car without you knowing the history of the car defects. I missed the Meeting with the Minister today and the mental agony I faced two times with the ford is not measurable.