Ford India private limited - Faulty Tyre Brand Bridgstone is not replaced with Other good michelin tyre Tyre Brand to resolve i

Dear Sir,
Good Afternoon



As discussed several times with customer service and Harpreet Ford regarding regarding replacement of Tyre brand from Bridges tone to Michelin and sent several emails at custmail@ford.com , cavneesh@ford.com and to CEO FORD , I did not resolution of my issues and my car is parked without any use.



No body is listening and i am still with faulty tyres of Bridgestone which has already risked the life of me and my family on *th March'** when i was moving towards my hometown (Buxar , Bihar) where three tyres of Bridgstone go burst from side and close to rim which is completely quality issue.



*. *st Tyre ( Right hand side front tyre) got opened/burst at **:**AM in the morning near Firozabad , UP.

*. *nd Tyre (Right hand side front tyre) got opened/burst at **:**PM in the afternoon **KM before from HANDIA Toll , UP.

*. *rd Tyre ( Right hand side rear tyre) got opened/burst at **:**PM in the morning near Chanduli , UP.

*. *th Tyre ( Right hand side rear tyre) got opened/burst at **:** PM in the evening in Gudgaon on **nd May ****.


See above as my life and the life of my family (wife and my kid who is only *.* years old) was in risk due to stuck at remote location where my support tyre was also not in use and we were helpless anything could happened to us on that day.



Somehow , we called to our family member and called another vehicle and pulled my vehicle to ford service center location at Varanasi (JSR FORD).



Now, I do not believe with tyre brand of bridgstone and requesting ford to replce with Michelin else , i will not operate the ford spaceports any more and handover to the HARPREET FORD from where i have purchased it .



My service request number was **********.



Best Regards,

Rahul Singh

+** **********

HR** EC****

Vehicle running KM: **** KM

Best Regards,
Rahul Singh
Vehicle Number : HR** EC ****
+** **********
+** **********