Kumar Sambandan filed complaint against Dell on Dec 9, 2023
I own latitude **** latitude laptop and I reached out tor dell technical support on **th Nov and my complaint reference no is ********* dt **/**
Till today I am still waiting for their resolution even after regular followups
I already conveyed my disappointment and asked them for technical support over phone and they are not willing to do that as well
Pls help me to escalate this

Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim

I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
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