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Nikhil R filed complaint against Irctc Indian Railways on Feb 17, 2023
I have booked a ticket in train number *****. I have received a message from IRCTC that the train will be diverted. Upon checking, I came to know that the train is getting diverted before my station and was reaching my source station, but at reaches very late. I have tried to file TDR online but it was giving me a message that wrong EFT selected. I have been trying from ** hours before the trains actual departure and contacted irctc multiple times. I have written to them and finally they helped me to file a TDR. I have received a message after * days that the TDR request has been repudiated.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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