TCL - TCL Faulty LED 43 inch

Puneet filed complaint against TCL on Nov 6, 2019

Hi,

I have purchased TCL ** inch LED from Amazon * months ago but the LED stop functioning after * months. Only blue screen is coming on the display. I raised a complaint to the customer care and one engineer visit at my place. He told me that the TV has a fault and the whole unit will be replaced. Now today he came with a new unit but that TV also didn't work properly. Now he is asking to change the display. I want a replacement. This is ridiculously annoying. The customer service is also pathetic. I tried calling Area Head but no one answers.
If this will continue like this no one will take TCL serious. I will also not recommend my friends and family to buy TCL product.

I have attached the bill for your reference.
My registered no. Is **********

Please replace my product and provide me a new product at the earlier

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Complaint Status

Resolution Demanded:

Replace / Fix problem

TCL

Total Complaints

Total Resolved

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