Amazon - Taken double payment for single item

Boregowda filed complaint against Amazon on Oct 28, 2018

regarding the bill taken by two mode payment for single item Accu check active strips of Rs ***.**.(one payment by card and another by cash).
Oder date- **/**/****
Order no- ***-*******-*******
Amt- ***.**
Delivered on **/**/****
Registered mobile no **********
First complaint registered on **/**/**** by mail and through your toll free number.
This is my complete details, till now problem has not resolved. Several time I talked with their trained customer care person They have been given only one answer " it vll be solved within * working days" same answer from firstday.
Several times given a complaint and talked to customer care also problem still open plz take up this issue.

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Complaint Status

Resolution Demanded:

Refund / Credit for purchase

Amazon

1054

Total Complaints

429

Total Resolved

40.70%

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