Flipkart - Systematic Fraud Falsification of Records and Financial Extortion by Flipkart and Motorola authorize

Product Details:

Product: Motorola *kg Washing Machine (Exclusive Flipkart Brand)

Order ID: OD******************

NCH Docket: *******

The Grievance:
I am seeking a FULL REFUND and legal action against the individuals involved in a month-long campaign of fraud and harassment. My washing machine has been non-functional since mid-April ****. Instead of providing service, the authorized ecosystem of Flipkart and Motorola has engaged in a coordinated effort to falsify service records to avoid warranty obligations.

*. Documentation of Systematic Fraud:
The companies have generated and closed six separate tickets with fabricated excuses ("Customer Not Available," "Brand Mismatch," and "Repaired from Outside"). These are documented lies used to bypass government compliance (NCH).

Motorola Claims: CLAFLK***************, CLAFLK***************, CLAFLK***************.

Flipkart Incidents: IN********************, IN********************, IN********************.

*. Identification of Culprits (Action Requested):
Authorized technicians Chetan Saini and Rohan have been filing fake reports daily.

Financial Fraud: Technician Chetan Saini committed a criminal breach of trust on **st April by extracting ₹*** cash for unauthorized products (IFB washing powder) without providing a bill.

Falsification of Records: Both individuals have repeatedly updated fake statuses to claim I was "unreachable," despite my phone logs showing zero attempts on my registered number .

*. Mental Harassment and Bad Faith:
I have been subjected to extreme mental agony, spending hours on calls (documented logs show multiple calls exceeding ** minutes) only to be lied to or ignored. I possess call recordings and CCTV evidence of every interaction, which prove the "outside repair" and "customer unavailable" claims are malicious fabrications.

Final Demands for Settlement:
FULL REFUND: A complete refund of the purchase price, as the product and its service ecosystem have proven to be a fraudulent failure.

LEGAL/DISCIPLINARY ACTION: Strict action against Chetan Saini and Rohan for falsifying government-tracked records and committing financial fraud.

REIMBURSEMENT: Immediate refund of the ₹*** extracted under false pretenses.

COMPENSATION: Payment for mental harassment and the month-long deprivation of a basic household utility.