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Indranil Ray Chaudhuri filed complaint against Swiggy on Mar 14, 2021
I had purchased swiggy super subscription on **st feb for * month of free delivery. I have had a couple of deliveries done since then & delivery fee was waived off. On **th March i try ordering food & see that the swiggy super benefit is no longer applied. On contacting their support - they keep saying that the T&C has changed on *th March and swiggy super benefits are only available on App. I tried explaining to them that i never had the swiggy app & that i had subscribed through web & they cannot change the T&C midway. They offered no resolution. I was charged delivery fees for my food & seems like i have to forfeit the rest of the week of swiggy super benefit.
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
My two years of blood & sweat got valued finally with Voxya. I got a full refund with no hustle after they received notice.
- Sachin A Rosario
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