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Shruti Karanth filed complaint against Swiggy on Jan 12, 2020
Order number ***********.
I received a non-veg biriyani instead of veg biriyani. Upon talking to customer care, they asked us to mail the pictures of the item. We did it, and we got a mail from swiggy support of sympathy towards our item misplaced and no mention of
Apology letter from company
Refund / Credit for purchase
Damages for loss and agony
2050
Total Complaints
1062
Total Resolved
51.80%
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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