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Shivansh Singhal filed complaint against Swiggy on Dec 26, 2025
The delivery guy called from the swiggy number and asked me to provide the otp as the restaurant was denying him to hand over the order until he gives them the otp now a swiggy generally does not provide otp for our food delivery but for this one i received a otp so i though maybe what he is saying is true and i gave him the otp the next thing i know is the order was showing delivered on app and the delivery partner not answering the call the chat support was not at all helpfull at that moment they said to mail it on thier email id and when i did they refused any competition without any reson i also attached all the ss related to the order
Order no.-***************
Dish-crispy golden corn
Restaurant-Uncle ji ka kichen NIT_FBD-Shop No : *J/*, faridabad,haryana
I got my refund. You guys have really helped me when I needed it the most! Thanks again for your help :-)
- Abhijit Dhote
Many thanks for your proactive approach and prompt action. This has accelerated and helped in resolving my issue.
- Mohd Abdulrahim
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